Thank you for shopping at Christian Content Creator!

We are committed to offering high-quality, faith-centered digital products that equip you to share the Gospel with clarity, excellence, and confidence.

This policy explains how refunds and returns work for our digital products.

All Sales Are Final — Digital Products Cannot Be Returned

Because all products sold on Christian Content Creator are digital and delivered instantly, they cannot be returned, exchanged, or refunded.

Digital items cannot be “returned” the way physical items can, and once a file is downloaded, access cannot be removed.

For this reason:

All sales are final. No refunds or returns are offered on digital products.

This is standard practice for digital content across all marketplaces.

Our Commitment to Your Satisfaction

While we cannot offer refunds on digital goods, we do care deeply about your experience and satisfaction.

If something didn’t download correctly, isn’t what you expected, or you need help using your purchase, please reach out:

📩 info@christiancontentcreator.com

We will gladly work with you to resolve issues, answer questions, and make sure you feel confident and supported.

Most issues can be resolved through:

→ Re-sending files

→ Providing backup download links

→ Offering technical guidance

→ Helping you locate files

→ Instructions on how to use Canva or PDF products

We aim to respond within 1–2 business days.

Duplicate Purchases

If you accidentally purchase the same product twice, please contact us as soon as possible.

We can verify the duplicate order and issue a credit or product exchange.

Refunds for accidental duplicate purchases are handled on a case-by-case basis.

File Delivery Issues

If you experience any issues downloading files — corrupted files, missing pages, broken links, etc. — please contact us immediately.

We will:

✔ Re-send your files

✔ Provide alternative download links

✔ Fix broken links on our end

✔ Ensure you receive the product you purchased

Tech issues happen; we’re here to help.

Product Previews & Free Samples

To help you shop confidently, we provide:

» Free sample downloads

» Preview images

» Detailed product descriptions

» Skill-level ratings

» Examples of included content

This allows you to understand style, tone, formatting, and compatibility before purchasing.

We encourage you to review previews carefully, especially for graphics or writing-heavy products.

Non-Returnable Items

The following items cannot be returned or refunded:

• Digital downloads

• Canva templates

• PDF files

• PNG/JPG graphics

• Written content (devotionals, scripts, studies, etc.)

• Creator Kits

• Bundles

• Gift cards

If you are unsure whether an item is right for you, please email us before purchasing — we’re happy to help.

Unauthorized Use or Resale

Purchases that violate our Licensing Terms — including attempts to resell templates as templates — are not eligible for refunds.

Please review the Licensing Page for permitted uses.

Contact Us

If you need help with your order, we want to support you.

📩 info@christiancontentcreator.com

We respond within 1–2 business days (Monday–Friday).